Warranty & Support
At Lumibricks, your satisfaction is our top priority. We stand by the quality of our bricks and toys, and we are committed to offering a warranty experience that gives you peace of mind.
Warranty Coverage
- All Lumibricks products are covered by a 24-month limited warranty from the date of purchase.
- The warranty applies to manufacturing defects, missing parts, or damage that occurs during shipping.
- This warranty does not cover normal wear and tear, misuse, modifications, or accidental damage after delivery.
Replacement & Support
If you encounter any issues with your product, we’re here to help. You may request:
- Replacement parts for damaged or missing components
- Full or partial product replacement depending on the case
- Support via email with troubleshooting and assembly assistance
How to Make a Warranty Request
Please send the following details to our support team at service@lumibricks.com:
- Your order number and purchase date
- Photos of the defective or damaged parts
- A brief description of the issue
Our team will review your request and respond within 2 business days with a resolution.
Need Help?
If you have any other questions about our warranty or product support, feel free to contact us:
📧 Email: service@lumibricks.com
🌐 Website: www.lumibricks.com
