Return & Refund Policy

At Lumibricks, your satisfaction is our top priority. If you're not fully happy with your purchase, we're here to help. Please review our return and refund policy below.

🧾 Return Conditions

• Items must be returned within 30 days of delivery.
• Products must be unused, unopened, and in original packaging.
• Returns that affect secondary sales are not accepted.

🚫 Non-Returnable Items

• Opened packaging or items showing signs of use.
• Any item not in its original condition or damaged by customer misuse.

💸 Refund Process

• Submit a return request via our online form or email.
• Our team will respond within 2 business days.
• Once approved, refunds will be issued to your original payment method within 5–10 business days.

🚚 Shipping Costs

• Returns due to non-quality issues require the customer to cover return shipping and restocking fees.

📩 Contact Us

If you have any questions regarding returns, please contact our support team:

Email: service@lumibricks.com