Yes, we offer international shipping to most countries across Europe, North America, and Asia. Shipping fees and applicable taxes will be calculated and displayed at checkout. For detailed information, please refer to our Shipping Policy.

Once your order is shipped, you will receive a shipping confirmation email with the tracking number. You can copy the order number and go to the tracking"Order Tracking"

The delivery time for your order can vary based on your location. Typically, orders shipped from China are dispatched within 48 hours, excluding holidays when there might be a delay. it may take approximately 7-12 days. If you opt for express shipping through multiple channels, the delivery could be faster, taking around 3-5 days.
You can find the exact shipping details in ourshipping policyPlease note that these are estimated times and can be subject to factors such as customs clearance and local delivery conditions.

If the order is shipped from China, we generally pack several products separately because of their large size and heavy weight. That is to say, if customers buy multiple products, they will receive multiple packages. As a result, we are unable to offer free shipping for multiple purchases.) So please wait patiently for all of the packages 

We accept credit cards, debit cards, PayPal, and many online payment methods.

The advertised price is the base price of the item itself.The final price may vary depending on factors such as destination country, applicable taxes, and shipping costs, which can differ significantly across regions like Europe, North America, and China.

If your order has not been shipped, you can contact us via email service@funwhole.com or contact us page on our website for a full refund or replace products.(If you want to cancel the order, it is important to be done before shipment.

We are not satisfied with the pure building block design, we want to make the building block better displayed, able to glow with unparalleled brilliance day and night, let the lighting kit and building blocks be perfectly combined. Just like our brand philosophy: Delight Day And Night

We have a unique design, interesting gameplay, and lifelike display effects, we want all friends who own our products to have the same happiness as us.

Of course, compared to some "high-priced" brands, we are more affordable.

Yes, of course.

Lumibricks products come with a 2-year warranty from the date of purchase.

Third-Party Tested: All products undergo rigorous independent testing to ensure they meet the highest standards of safety and quality.

Standards Compliance: We comply with both national and international safety regulations, including (but not limited to) 3C certification, to ensure every product is safe for use.

It depends on the product and the creator. In the future, we plan to launch more initiatives—including crowdfunding and co-creation projects—so everyone can participate and help build a more creative and collaborative world of building blocks!

Mark & Photograph: Identify the damaged or missing parts in the instruction manual (be sure to note the step number), and take clear photos of the affected components.

Provide Order Details: Share your order number or the shipping address linked to your purchase.

Yes, the lights in our set can be powered using a standard USB power source, such as a mobile phone power bank or a USB phone charger plugged into a household outlet.
However, please note the following:

• The lights are designed for a maximum output of 5 volts.
• While short-term use with a USB charger is generally safe, prolonged use is not recommended.
• Higher or unstable voltage may generate excess heat, reduce the lifespan, or even burn out the lights over time.

For optimal performance and safety, we recommend using a low-voltage power source like a power bank whenever possible.

These numbers indicate the size of certain building blocks, measured in studs—the small bumps on top of the pieces. Circles and squares help visually differentiate between different types or shapes of blocks to make assembly easier.

The “x” indicates quantity, not size. For example:

• 1x means you need one piece of that specific block.
• 4x means you need four pieces of the same type.

This notation helps you keep track of how many identical parts to use at a specific step in the building process.

Yes! All of our products come with printed instruction manuals. If you prefer a digital version, you can download the PDF instructions from this page: 👉 Instruction PDFs

A. Request a Paper Replacement:
If you prefer a physical copy, simply contact our customer service team. We’ll send you a new instruction manual at no extra cost.

B. Scan the QR Code:
Use the QR code on your after-sales card to access an online form where you can request a replacement manual quickly and conveniently.

This is some troubleshooting methods,

1. Unplug all the cables on the expansion board
2. Plug the USB cable into one port of the expansion board
3. Plug in the cables inserted initially on the expansion board one by one
4. All lights are not working, which means the expansion board is damaged.

Other lights are on, but all of them are off when connected to one wire, which means a short circuit in that wire. the link : https://youtu.be/DX8kM-bsDEI