LUMIBRICKS Account & Data Deletion

1. How to request deletion

LUMIBRICKS accounts are signed in via the Shopify Customer Account service, which has no public self-service delete page. To delete your account and associated data, please submit a request by email:

If you are signed in to the App, you may also delete your account from Settings → Privacy & data → Delete account, which performs the same removal.

2. What we delete

Upon a verified request, we delete:

• Your account identity obtained from Shopify sign-in (Shopify customer ID, email, name, phone number where present);
• App cloud data associated with your account: family / suite / device metadata, cloud profile (nickname, avatar), family membership and invitation records;
• Your authentication state and the identity we derive from it for cloud sync;
• On-device data is removed when you sign out or uninstall the App.

3. What may be retained

We may retain limited information where required or permitted by law, for example:

• Order and transaction records associated with the store, retained as required by tax, accounting and consumer-protection laws (typically for the statutory retention period);
• Anonymized or aggregated diagnostics that can no longer be linked to you;
• Records we must keep to comply with legal obligations, resolve disputes, or enforce our agreements.

Retained records are kept only for as long as necessary and are then deleted or anonymized.

4. Timeline

We acknowledge deletion requests within 7 days and complete deletion within 30 days of verifying your request, unless a longer period is required by law.

5. Contact

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